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Elevating the Medicaid Enrollment Experience (EMEE) is a CBPP project to promote policies and practices to help eligible individuals enroll and stay enrolled in Medicaid. Many people who are eligible for Medicaid either don’t enroll or lose Medicaid coverage due to unnecessarily complicated application, enrollment, or renewal processes. Through advocacy at the state and national levels, EMEE promotes improvements at the intersection of Medicaid enrollees and policy, operations, and technology. This project is part of a larger CBPP effort to increase access for eligible people to health and human services programs, such as Medicaid, SNAP and WIC, by making the process of applying for and retaining benefits easier, more streamlined, and coordinated across programs.

On this website, you will find fact sheets, reports, and recorded webinars related to administrative advocacy, Medicaid policy, and operational aspects of health and human service programs. These materials are designed to support advocates and Medicaid administrators striving to elevate the Medicaid enrollment experience.

Sign up here for EMEE updates to learn about new products and webinars.

Administrative Advocacy

Applications and Renewals

Cross-Program Coordination

COVID-19

State Information

Technology

Human-Centered Design

Behavioral Economics

We gratefully acknowledge the support of the Robert Wood Johnson Foundation for the EMEE project. The views expressed here do not necessarily reflect the views of the Foundation.