Director of Enrollment and Outreach
Shelby Gonzales is the Director of Enrollment and Outreach in the Center’s Health Division. She focuses primarily on the implementation of effective outreach and program simplification strategies to promote enrollment and retention in Medicaid, the Children’s Health Insurance Program (CHIP), and the Affordable Care Act marketplaces. Gonzales’ work includes leading Center work related to access to public benefit programs for families that include immigrants. From 2011 to 2015, Gonzales served as a member of the Advisory Panel on Outreach and Education, which provides expertise to the Department of Health and Human Services, and the Centers for Medicare and Medicaid Services Administrator on matters related to education and outreach to enroll and retain individuals in health coverage programs. She currently sits on the Commonwealth of Virginia’s Children’s Health Insurance Program Advisory Committee and is the board chair of the Commonwealth Institute for Fiscal Analysis.
Prior to joining the Center, Gonzales was the vice president of All Kids Covered, a National Action Strategy of America’s Promise Alliance. From 1997 to 2007, Gonzales worked for Inova Health System in northern Virginia. She directed Inova’s Partnership for Healthier Kids, a multi-sector collaborative focused on connecting uninsured children to health care services including Medicaid and CHIP and providing disease and injury prevention programs designed to address the most pressing and actionable pediatric health needs in the community.