Elevating the Medicaid Enrollment Experience (EMEE) is a CBPP project to promote policies and practices to help eligible individuals enroll and stay enrolled in Medicaid. Many people who are eligible for Medicaid either don’t enroll or lose Medicaid coverage due to unnecessarily complicated application, enrollment, or renewal processes. Through advocacy at the state and national levels, EMEE promotes improvements at the intersection of Medicaid enrollees and policy, operations, and technology. This project is part of a larger CBPP effort to increase access for eligible people to health and human services programs, such as Medicaid, SNAP and WIC, by making the process of applying for and retaining benefits easier, more streamlined, and coordinated across programs.
On this website, you will find fact sheets, reports, and recorded webinars related to administrative advocacy, Medicaid policy, and operational aspects of health and human service programs. These materials are designed to support advocates and Medicaid administrators striving to elevate the Medicaid enrollment experience.
Sign up here for EMEE updates to learn about new products and webinars.
Administrative Advocacy
- CBPP
Asking the Right Data Questions: Uncovering Administrative Barriers to Medicaid
- CBPP
- CLASP/ASAP
Using Administrative Advocacy to Improve Access to Public Benefits
Unwinding the Medicaid Continuous Coverage Requirement
- CBPP
- CBPP
- CBPP
Increased Medicaid Enrollment Underscores Need for Permanent Policies That Keep People Covered
- CBPP
- CBPP
- Georgetown CCF
Webinar Series: Unwinding the COVID-19 Medicaid Continuous Eligibility Provision
Applications and Renewals
- CBPP
Using Asset Verification Systems to Streamline Medicaid Determinations
- CBPP
- CBPP
Using SNAP Data for Medicaid Renewals Can Keep Eligible Beneficiaries Enrolled
- CBPP
Reasonable Compatibility Policy Presents an Opportunity to Streamline Medicaid Determinations
- CMS
- Urban
Medicaid Real-Time Eligibility Determinations and Automated Renewals
- CBPP/ASAP
- CBPP
Opportunities for States to Coordinate Medicaid and SNAP Renewals
- CMS
- Georgetown CCF
- CBPP
Cross-Program Coordination
- CBPP/ASAP
- CBPP
Coordinating Human Services Programs with Health Reform Implementation
- CBPP/SIS
Opportunities to Streamline Enrollment Across Public Benefit Programs
COVID-19
- CBPP
- CBPP
States Can Act Now to Keep Medicaid Enrollees Covered When the Public Health Emergency Ends
- CBPP
State Medicaid Changes Can Improve Access to Coverage and Care During and After COVID-19 Crisis
- CBPP
Streamlining Medicaid Enrollment During COVID-19 Public Health Emergency
- CBPP
Medicaid Coverage Protections in Families First Act: What They Require and How to Implement Them
State Information
- CBPP
- KFF
- CMS
- CMS
Technology
- CBPP/IBI
Leveraging Text Messaging to Improve Communications in Safety Net Programs
- CBPP/IBI
Improving Users’ Experience with Online SNAP and Medicaid Systems
- CBPP/IBI
- CBPP/SIS
Improving Customer Service in Health and Human Services Through Technology
- Code for America
Human-Centered Design
- Code for America
- U.S. Digital Services
- Civilla
- Civilla
- Civilla
- Civilla
- Civilla
Behavioral Economics
User Research
- Baruch College
- CBPP/Georgetown CCF/National Health Law Program/Center for Popular Democracy
- Code for America